Privacy Policy

Padeia is committed to protecting the privacy of our customers and their users. This privacy policy explains how we collect, use, and share personal data when you use our services.

We care about your privacy, and we have taken many steps to ensure that your personal data is safe with us, that we give you a clear understanding of how we use your data, and what rights you have in relation to your data. If you have any questions or feedback about how we handle your data, please contact us.

Your Rights

If you have questions about or want to exercise your rights under this privacy policy, please contact us. You have the right to:

Access your personal data: You can ask us for a copy of all the personal data we have about you, and ask to have it corrected if it is wrong.
Erase your personal data: You can ask us to delete all the personal data we have about you, except data we are required to keep by law.
Object to how we use your personal data: You can ask us to stop using your personal data for a specific purpose.
If we process information about you based on consent or a contract, you can ask us to transfer information about you to another data controller.
You can withdraw your consent at any time if we process your personal data based on your consent.
If you are not happy with how we handle your personal data, you can contact the Norwegian Data Protection Authority (Datatilsynet), but we would appreciate it if you contacted us first so we can try to resolve the issue.

What Information We Do Not Collect

We do not collect any sensitive personal data about you. This includes data about your sexual orientation, political opinions, religious beliefs, health information, or biometric data.

We use Tally to collect emails for our newsletter and forms (such as showing interesting our product). Tally is a Belgian company, Padeia has agreed to a data processing agreement with Tally. All Tally form data is encrypted both in transit and at rest, and stored in Europe.

When you sign up to our newsletter, we will keep that information until you unsubscribe. You can unsubscribe at any time by clicking the link in the newsletter or by contacting us. To subscribe to our newsletter, we need your email address and name.

When you fill out a form, we will keep that information for as long as we need it to fulfill the purpose of the form. We will delete the information when we no longer need it. When you fill out a form, we will ask for your name, email, phone and the company you work for.

You can read more on how they handle your data in their privacy policy and their help article on GDPR.

Hiring (Teamtailor)

We use Teamtailor to collect applications for open positions at Padeia. Teamtailor is a Swedish company.

To make it easier for the candidates, we have a separate website that covers data and privacy for candidates. A separate data processing agreement between Padeia and Teamtailor applies.

Logging and Slack

We use Slack for internal communication and real-time logging of our services. The purpose for logging is to monitor the health of our services and to be able to respond quickly to any issues. The logs contain the name of company, and potentially unique internal identificators (such as user id) and error messages.

Slack is a US-based company, but they have data centers in multiple locations around the world. A separate data processing agreement between Padeia and Slack applies.

You can read more about how Slack handles data and security in their Trust Center.

Identity

We host our services on Fly.io, a US-based company. Fly.io has data centers in multiple locations around the world. Padeia currently only use their data centers in Europe. A separate data processing agreement between Padeia and Fly.io applies.

You can read more about how Fly.io handles their data in their privacy policy.

We store information about your identity, such as name, email, phone and potential relation with social media accounts. This information is stored in Europe, through Turso. Turso is a US-based company, but they have data centers in multiple locations around the world. Padeia currently only use their data centers in Europe. A separate data processing agreement between Padeia and Turso applies.

You can read more about how Turso handles data and security in their Trust Center.

E-mails

We use Mailgun to send transactional e-mails. Mailgun is a US-based company. A separate data processing agreement between Padeia and Mailgun applies. We use Google Workspace for our e-mail service. Google is a US-based company. A separate data processing agreement between Padeia and Google applies.

Contact Us

Our contact details are:

Padeia AS
Gaustadalléen 21
0349 Oslo
Norway

E-mail: dpo@padeia.com Organization number: 933 660 192